Support

How can we help?

Write to us any time. Most answers are below.

Common questions

How do I reset my password?

Plugd In does not have an in-app password reset yet. Email support@plugdin.net from the address on your account and tell us you cannot sign in. We will help you get back in.

How do I report someone or something?

Open the post, discussion or chat you want to report.
Tap the flag icon at the top of the screen.
Choose a reason: spam, harassment or bullying, copyright, an underage or safety concern, or something else.

Reports go to the Plugd In team, and the person you report is not told who reported them. You can also block someone: blocked people are hidden from your feed, Discover and inbox, and you can unblock them in Settings. To add detail to a report, email support@plugdin.net.

How do I delete my account?

Open Settings, scroll to Delete account, and follow the two prompts. Deleting is permanent. If you cannot open the app, use the request form on the Delete your account page.

How do I get a copy of my data?

Email support@plugdin.net from your account's email address with the subject "Data export". We will send a JSON file within 30 days.

Send us a message

Prefer a form? Write here and we will reply by email. Please do not include passwords or payment details.